Food Service Supervisor

Reporting to: Assistant Manager and Restaurant Manager

We are looking for a passionate, outgoing, and friendly Food Service Supervisor to join us at HiFive Chicken!

At HiFive Chicken, we pride ourselves on providing consistently great tasting chicken while offering exceptional customer service. The Food Service Supervisor is passionate about ensuring that Team Members provide our guests a superior dining experience with friendly, quick, accurate service in a clean and safe environment. In this role, you will use your leadership skills to set an example for Team Members by creating great experiences for both them and our guests and by implementing shift plans that provide strong coverage and smooth production.

The Supervisor position is responsible for the following major duties and tasks:

1. Delivers exceptional food and service standards, cleanliness and safety
2. Supervise and coordinate activities of staff who prepare and portion food
3. Delegate in a way that encourages teamwork during shift to ensure that the restaurant operations comply with Company standards
4. Motivate Team Members to exceed customer expectations with food and friendly service
5. Takes initiative to immediately educate on and report violations of safety, sanitation, security, and other company policies to restaurant management and perform short-term solutions
6. Motivates Team Members to comply with loss control procedures and to maintain a safe and secure environment for customers and other Team Members
7. Completes checklists and procedures for cash reporting, inventory control, and scheduling during shift
8. Performs other duties as assigned by Manager/Assistant General Manager

 

As a Member of the HiFive Chicken family, you’ll enjoy:

• A fun, fast paced environment
• Flexible Hours and Schedule
• Discounted delicious meals (50%)
• Extended Health
• Free Uniforms
• Opportunities for Career Progression
• The chance to meet new people and make new friends

Work Conditions & Physical Capabilities
Physically demanding; handling heavy loads, possibly working under pressure, repetitive tasks, and fast-paced environment.

Personal Suitability

Looking for reliable team players with strong interpersonal skills that can lead a team and
possesses the ability to delegate tasks and work with peers and customers to ensure a quality
customer experience

Ability to Supervise: 10-12 People

Skills Required

• Strong verbal communication skills
• Ability to supervise a team of 5 or more team members
• Strong organizational skills
• Good attention to detail
• Solutions oriented
• Ability to motivate and bring people together